Support
Frequently Asked Questions
Everything you need to know about our 8K digital art reproductions — file formats, public domain licensing, downloads, payment, refunds, and legal compliance.
Products & Quality
What file formats do you offer?
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All reproductions are delivered in uncompressed TIFF format (.tif), the industry standard for archival-quality image preservation used by museums and galleries worldwide. TIFF files maintain the highest level of detail and color accuracy without the compression artifacts common in JPEG or PNG formats. This means your prints will look as close to the original painting as technically possible.
What resolution are the files? Can I print them at large sizes?
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Our files range up to 8K resolution (7680 × 4320 pixels), depending on the source material and the size of the original painting. Most files exceed 300 DPI at their native resolution — the standard for professional print quality — making them suitable for large-format printing up to poster or wall-mural sizes. For example, a typical 8K file can produce a stunning 24×36 inch (60×90 cm) print at 300 DPI, or even larger at lower DPI settings. Each volume listing includes the specific resolution and DPI information.
How large are the files? Will they work on my computer?
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File sizes vary by volume, typically ranging from 200MB to over 1GB per volume package. Each volume listing displays the total file size so you can plan accordingly. TIFF files can be opened by most professional and consumer image software: Adobe Photoshop, Affinity Photo, GIMP (free), Preview (built into macOS), and many other applications. For converting to other formats (JPEG, PNG), simply open the TIFF in any image editor and export to your preferred format.
Can I convert TIFF files to JPEG or other formats?
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Yes, absolutely. TIFF is the highest-quality format for archival storage, but you can easily convert to JPEG, PNG, WebP, or any other format using any image editing software. Simply open the TIFF file in Photoshop, GIMP, Preview (Mac), or even free online converters, then export to your preferred format. We recommend keeping the original TIFF for archival purposes and creating JPEG/PNG copies for everyday use.
Do you have a free sample I can try before purchasing?
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Yes! We offer a free 8K sample of Leonardo da Vinci's "The Last Supper" (8000 × 5643 pixels) that you can download directly from our homepage. This lets you experience the quality of our reproductions before making a purchase. The sample is in high-quality JPEG format and is yours to keep — no sign-up required.
What makes Gallerixes different from free image sources?
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While you can find reproductions of famous paintings on free sites like Wikimedia Commons, the quality difference is significant. Our files are specifically digitized, color-calibrated, and processed for professional use. Free sources typically offer compressed images at much lower resolutions (often 1000–3000 pixels), which lose critical detail when printed or enlarged. Gallerixes files reach up to 7680 × 4320 pixels in uncompressed TIFF format — capturing individual brushstrokes, canvas texture, and color nuance that compressed web images simply cannot reproduce. For professional printing, merchandise, or large-format display, this quality difference is essential.
Purchasing & Payment
How do I download my purchase?
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After completing your purchase via Stripe, you will receive a download link immediately on the confirmation page and via email. Volume packages (typically 200MB–1GB+) are served via high-speed secure links. Downloads are available immediately and do not expire — you can re-download your purchases at any time from your order confirmation.
What payment methods do you accept? Is it safe?
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We accept all major credit and debit cards through Stripe — including Visa, Mastercard, American Express, and Discover. Stripe is one of the world's most trusted payment processors, used by millions of businesses globally. All transactions are encrypted with bank-level SSL security. We never store your credit card details on our servers — everything is handled securely by Stripe's PCI DSS Level 1 compliant infrastructure.
What is your refund policy?
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All sales are final. Due to the immediate delivery and digital nature of our products, we do not offer refunds or exchanges once a purchase is completed. Download links are provided instantly upon successful payment.
If you experience any technical issues (corrupted files, incomplete downloads, format compatibility), contact us at support@gallerixes.com and we will provide a replacement download link at no additional cost.
EU consumers: Under EU distance selling law, you have a 14-day right of withdrawal. However, for digital content delivered immediately, this right is forfeited at the moment of purchase, provided you have given your prior express consent and acknowledged that you waive this right. You will see this confirmation before completing your purchase.
For full details, please see our Terms of Service.
Do you offer bulk or institutional licensing?
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Yes! We offer special pricing for bulk purchases, educational institutions, museums, libraries, and commercial enterprises. Whether you need a large number of volumes for a university art department or a custom package for a design agency, we can tailor a solution. Please contact us at support@gallerixes.com to discuss your specific needs.
Who operates Gallerixes?
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Gallerixes is operated as an independent digital art reproduction service. Our contact email is support@gallerixes.com. Full operator information will be displayed on this site upon completion of business registration.
Copyright & Licensing
Are the paintings in the public domain? Can I use them without copyright issues?
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The original paintings in our collection are by artists whose works have entered the public domain in most major jurisdictions. We have verified the copyright status of each artist in our collection — our artists passed away more than 50 (China) / 70 (EU) years ago, meaning their works have entered the public domain under the laws of most countries.
Important note on U.S. copyright law: For works published after 1929, U.S. copyright law provides protection for 95 years from the date of first publication. Some works by artists such as Picasso, Matisse, and Klee may still be under copyright protection in the United States. We are working to verify the publication date of each individual work. If you intend to use our reproductions in the United States, we recommend that you independently verify the copyright status of the specific work.
If you believe any work in our collection infringes your copyright, please contact us immediately at support@gallerixes.com. We will review and respond to all valid notices within 48 hours.
Can I use these images commercially? Do I need to credit Gallerixes?
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Yes. Every purchase includes a full commercial license at no extra cost. You may use the reproductions for: prints, merchandise, and products; interior design projects; editorial publications, books, and magazines; websites, social media, and advertising; cropping, resizing, and modification. No attribution is required.
The license is perpetual, non-exclusive, non-transferable, and global. Full license terms are available in our Terms of Service.
You may NOT: resell or redistribute the original digital files as-is; use the files to create a competing digital art reproduction service; misrepresent digital reproductions as original physical artworks; use the files for fraudulent, illegal, or misleading purposes.
What is the legal status of the digital reproductions themselves?
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The digital reproductions in our collection are faithful copies of public domain artworks. Under the legal principle established in Bridgeman Art Library, Ltd. v. Corel Corp. (S.D.N.Y. 1999), exact photographic reproductions of two-dimensional public domain artworks do not possess sufficient originality to warrant copyright protection.
Accordingly, we do not assert copyright over the digital reproduction files themselves. The value we provide lies in the technical quality of digitization — high resolution, color accuracy, and archival TIFF format — rather than in copyright claims over the reproductions. We believe that public domain works should remain in the public domain.
Where do your digital reproductions come from?
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Our digital reproductions are created through a multi-stage process: (1) High-resolution capture — Source images are obtained from public domain archives, museum-grade scans, or large-format photography of public domain artworks. (2) Color calibration — Each file is color-calibrated against known reference points. (3) Detail enhancement — Advanced processing preserves fine details without introducing artifacts. (4) Archival TIFF format — All files are delivered in uncompressed TIFF.
If any reproduction is derived from a museum or cultural institution's photograph that may be subject to additional rights under national cultural heritage laws (such as those of Italy, France, or Germany), we recommend that users independently verify the applicable laws in their target market before commercial use.
What is a 'volume' package?
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Our collection is organized into curated volume packages for each artist. A volume typically contains a set of related paintings grouped by period, series, or theme — for example, all of Monet's Water Lilies or Van Gogh's Sunflowers series. This curated approach means you get a complete, cohesive set of works rather than random individual files. Each volume is sold as a single downloadable package at an accessible price, typically $6.99 per volume.
Legal & Compliance
What are your Terms of Service?
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Our complete Terms of Service are available on our website. Key points include: Service "as-is" — our digital reproductions are provided on an "as is" and "as available" basis without warranties of any kind. Limitation of liability — our total liability for any claim shall not exceed the amount you paid for the product. User responsibility — you are responsible for verifying that your intended use complies with the laws of your jurisdiction. Governing law — these terms are governed by the laws of the Netherlands. Dispute resolution — disputes will first be attempted through friendly negotiation.
What is your privacy policy?
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Our Privacy Policy describes how we collect, use, and protect your personal data. Key points: We collect only the data necessary to process your order (email, transaction data). Payment is processed by Stripe — we never store your credit card information. We use cookies for essential site functionality and analytics (with your consent). You have the right to access, correct, or delete your personal data at any time. Contact us at support@gallerixes.com to exercise your data rights.
How do you handle copyright infringement claims?
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We respect intellectual property rights and take copyright infringement seriously. If you believe that any content on our website infringes your copyright: (1) Send us a notice including your contact information, identification of the copyrighted work, identification of the allegedly infringing content, a statement that you have a good-faith belief that the use is not authorized, and a statement under penalty of perjury that the information is accurate and that you are the copyright owner or authorized to act on their behalf. (2) Send to: support@gallerixes.com. (3) We will review and respond to all valid notices within 48 hours and take appropriate action, including removing the content if necessary.
Do you use cookies?
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Yes, we use cookies and similar technologies for: Essential cookies — required for the website to function (shopping cart, checkout). Analytics cookies — help us understand how visitors use our site (only with your consent). Marketing cookies — newsletter signup and communication preferences.
We do not sell your personal data to third parties. You can manage your cookie preferences at any time through our Privacy Policy.
How often do you add new artists or collections?
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We are continuously expanding our collection. New artists and additional volumes are added regularly as we source and digitize new works. We currently have nearly 100 master artists in our archive and are always working on adding more. Sign up for our newsletter to be the first to know when new collections arrive — new subscribers also receive exclusive early access to new releases.
Disclaimer: The information provided on this website and in our FAQ is for general informational purposes only and does not constitute legal advice. While we make every effort to ensure the accuracy of the copyright status of the artworks in our collection, copyright laws vary by jurisdiction and may change over time. We recommend that users independently verify the copyright status of any work before commercial use in their specific jurisdiction. Digital reproductions may display slight color variations depending on your monitor, printer, and software settings. We are not responsible for color matching results on output devices.
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